CBP has experience acting for both the customer side and provider side in significant outsource transactions. This means CBP understands both sides in any outsourcing deal and can assist clients to achieve risk managed and lasting relationships. We have experience in advising on a variety of outsource transactions including off shoring and transactions with cross border elements.
We also have significant expertise in advising clients who are either offering or buying managed services, and in particular business critical services such as design, build and transfer of IT infrastructure, or key transport services which are crucial to the success of the businesses using those services. We understand the importance to your business of the critical services you are procuring or, if a service provider, offering to your clients.
Whether customer or provider, we have the knowledge and experience to know what issues you are facing.
The team advise clients in the areas of:
- Business Process Outsourcing (BPO)
- IT outsourcing (ITO)
- Facilities Management Outsourcing (FMO)
- business critical services
- managed services
- complex commercial contracts
- IT procurement
- e-commerce transactions
- software licensing
- system supply and hardware procurement
- privacy and data protection issues.
Our clients come from government and semi-government bodies and from various industries and sectors including retail, telecoms, engineering, construction, chemical, rail, property development, mining and industrial services, ICT, hospitality, manufacturing, financial services, health services, education and consumer goods. Our clients include major Australian and multi-national corporations.