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Sydney
Job ID: 1028908 | Ref: 1371433
Credit Controller
A fantastic opportunity for a Credit Controller to join our Sydney office.
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Posted on: 12/08/2025
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Permanent / Full Time
About us:
At Colin Biggers & Paisley, we’re here to make a difference. We are a unique legal practice and we believe in what we do. This applies to the solutions we create for our clients, the contribution we make to our communities and the careers we build for our people.
We are lawyers of choice in the construction, property and insurance industries and maintain a strong presence in the areas of employment and safety, banking and finance, corporate and commercial and litigation and dispute resolution.
Our values of balance, respect, loyalty and integrity underpin everything we do. Our culture focuses on excellence without losing sight of work-life balance. We are committed to supporting the health, safety and wellbeing of our people.
We continually invest in our people, including learning and development opportunities and offer a formal mentoring program. We also offer other benefits such as health and fitness perks, rewards and recognition, complimentary massages and professional memberships.
We don’t just recognise our role as a corporate citizen, we put words into actions. The Colin Biggers & Paisley Foundation brings together our entire community offering and is comprised of three streams - pro bono legal services, volunteering and charitable contributions. To ensure maximum impact, the core strategy of our Foundation is to promote and protect the rights of women and children and Aboriginal and Torres Strait Islander peoples.
Key Accountabilities:
Our culture focuses on excellence without losing sight of work-life balance. We work hard for our clients but we also make sure we put our people first. Whether it's taking advantage of our discounted gym memberships across Australia, joining one of our all-star sports teams or enjoying a complimentary massage, Colin Biggers & Paisley offers a suite of unique employee benefits.
Our people are given every opportunity for both career progression and personal growth. We continually invest in our people and support and encourage them as they grow within the practice.
Inclusion and Diversity is a priority for us. “Diversity” to us means diversity in gender, age, ethnicity, religion, sexual orientation and ability, and “inclusion” for us means inclusion for all. We are committed to fostering a truly diverse workforce that is inclusive of everyone. Our aim is to be recognised as a leading provider of inclusion and diversity in the legal profession.
We welcome applications from all backgrounds regardless of gender identity, age, sexual orientation, disability or ethnicity.
We look forward to receiving your application.
At Colin Biggers & Paisley, we’re here to make a difference. We are a unique legal practice and we believe in what we do. This applies to the solutions we create for our clients, the contribution we make to our communities and the careers we build for our people.
We are lawyers of choice in the construction, property and insurance industries and maintain a strong presence in the areas of employment and safety, banking and finance, corporate and commercial and litigation and dispute resolution.
Our values of balance, respect, loyalty and integrity underpin everything we do. Our culture focuses on excellence without losing sight of work-life balance. We are committed to supporting the health, safety and wellbeing of our people.
We continually invest in our people, including learning and development opportunities and offer a formal mentoring program. We also offer other benefits such as health and fitness perks, rewards and recognition, complimentary massages and professional memberships.
We don’t just recognise our role as a corporate citizen, we put words into actions. The Colin Biggers & Paisley Foundation brings together our entire community offering and is comprised of three streams - pro bono legal services, volunteering and charitable contributions. To ensure maximum impact, the core strategy of our Foundation is to promote and protect the rights of women and children and Aboriginal and Torres Strait Islander peoples.
Key Accountabilities:
- Regularly meet with Partners to review and discuss WIP, Disbursement & Debt balances. Agree on which matters will be billed in the current month and highlight any credit control issues where Partner intervention is required.
- Work with the Billing Team to ensure pledged bills materialise at the earliest opportunity, and that they are accurate, rendered on time and adhere to client agreements.
- Influence Partners to allow normal debt-chasing processes on all their bills.
- Follow up payment of all outstanding invoices in a timely manner and ensure that all credit control queries/disputes are resolved without delay to unlock debts as quickly as possible.
- Review unbilled disbursements balances and agitate for billing, when appropriate.
- Monitor submission of timesheets and, when appropriate, follow up non-compliant fee earners.
- Monitor WIP accumulation to identify when fee estimates are at risk of being exceeded and liaise with the Head of Financial Control & Operations and CFO and Partners to ensure appropriate client communications are taking place.
- Escalate all material and aging WIP, Disbursement or Debt in line with firm guidelines.
- Review WIP, Invoice and Disbursements write offs on a monthly basis and investigate any significant movements.
- Assist in the investigation of unallocated and unidentified cash receipts.
- Assist with general credit control enquiries (internal & external).
- Ad hoc projects & backup support as directed by the Head of Financial Control & Operations.
- Previous experience in a similar role, ideally within professional services industry.
- A strong knowledge and understanding of billing processes.
- Strong communication and interpersonal skills. A relationship oriented approach.
- The ability to champion continuous improvement and influence the behaviour of others.
- Effective time management skills. The discipline to work autonomously and to tight timeframes.
- Experience working with Elite 3E or a similar legal/accounting practice management system (desirable) or a large scale ERP (e.g. SAP, Oracle, Dynamics 365).
- Intermediate to advanced Microsoft Office skills (Excel, Outlook, Word).
- Respect and enhance CBP's culture and align with CBP's strategic goals.
Our culture focuses on excellence without losing sight of work-life balance. We work hard for our clients but we also make sure we put our people first. Whether it's taking advantage of our discounted gym memberships across Australia, joining one of our all-star sports teams or enjoying a complimentary massage, Colin Biggers & Paisley offers a suite of unique employee benefits.
Our people are given every opportunity for both career progression and personal growth. We continually invest in our people and support and encourage them as they grow within the practice.
Inclusion and Diversity is a priority for us. “Diversity” to us means diversity in gender, age, ethnicity, religion, sexual orientation and ability, and “inclusion” for us means inclusion for all. We are committed to fostering a truly diverse workforce that is inclusive of everyone. Our aim is to be recognised as a leading provider of inclusion and diversity in the legal profession.
We welcome applications from all backgrounds regardless of gender identity, age, sexual orientation, disability or ethnicity.
We look forward to receiving your application.