Technology disputes
Overview
Ambitious technology projects are rarely achieved without experiencing competing tensions. We help clients to achieve their commercial outcomes which minimise these tensions, avoid extensive disruption and business distraction, and safeguard relationship and reputation risk.
International surveys confirm that technology disputes are increasing in complexity and frequency, highlighting the need for specialised legal expertise that integrates both technology knowledge and dispute resolution. We focus on applying the right dispute resolution techniques by deploying smart, strategic solutions which support advantageous outcomes and avoid the expense and time involved with litigation. According to the WIPO International Survey, organisations increasingly prefer alternative dispute resolution over litigation, recognising benefits such as cost-efficiency and confidentiality.
Our technology disputes team have the legal expertise and relevant industry knowledge to cut through issues in disputes that are core to aiding resolution. We also draw on a trusted network of respected technology professionals to provide expert input when needed.
Disputes in technology projects often involve reputational risk, especially when the technology is customer facing. Our Technology Disputes team guides clients to find a path that helps retain customer confidence.
While client focus on the abundance of technological change, we keep abreast of legislative changes which may impact their project outcomes. The 2023 Thomson Reuters Tech & the Law Report found that over 60% of legal professionals anticipate technology-related disputes impacting their organisations, reinforcing the value of proactive legal guidance.
Recent changes to Australia’s unfair contracts terms have implications when entering complex technology contracts with multiple and multinational vendors. Our team is well versed on how to minimise risks under the new unfair contracts regime. This enables clients to remain confident in their decision while we take care of the project at hand.
Our team provides advice on:
- Commercially focused strategies to avoid litigation and minimise disruption.
- Disputes involving AI model training, IP ownership, and government procurement.
- Compensation claims and breach-related disputes.
- Customer-facing tech disputes.
- Navigating legislative changes.
- Engaging a trusted network of technology professionals for expert input.
- Disputes arising from SaaS agreements, licensing, and vendor contracts.
