We have experience acting for the customer and provider in significant outsource transactions. This means we understand both sides in any outsourcing deal and can assist clients to achieve risk-managed and lasting relationships. We have experience in advising on a variety of outsource transactions, including offshoring and transactions with cross-border elements.
We have significant expertise in advising clients who are either offering or buying managed services, and in particular business-critical services such as design, build and transfer of IT infrastructure, or key transport services which are crucial to the success of the businesses using those services. We understand the importance to your business of the critical services you are procuring or, if a service provider, offering to your clients.
Whether you are a customer or provider, we have the knowledge and experience to understand the challenges you are facing.
Our team advises clients in the areas of:

  • Business Process Outsourcing (BPO)
  • IT outsourcing (ITO)
  • Facilities Management Outsourcing (FMO)
  • business-critical services
  • managed services
  • complex commercial contracts
  • IT procurement
  • e-commerce transactions
  • software licensing
  • system supply and hardware procurement
  • privacy and data protection

Our clients range from government and semi-government bodies to various industries and sectors, including retail, telecoms, engineering, construction, chemical, rail, property development, mining, industrial services, ICT, hospitality, manufacturing, financial services, health services, education and consumer goods. Our clients include major Australian and multinational corporations.